Privacy Policy

Last Updated: November 2025

1. Introduction

SSOLabs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies when you visit our website or contact us regarding our Identity & Access Management (IAM) consulting services.

2. Information We Collect

2.1 Information You Provide

When you contact us or submit an enquiry through our website, we may collect:

• Name
• Work email address
• Company name
• Role or title
• Details about your IAM requirements or enquiry
• Any additional information you provide

2.2 Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time and date of access
• Referring URLs

2.3 Cookies

Our website may use cookies to support essential functionality and improve user experience. You can disable cookies through your browser settings.

3. How We Use Your Information

We use your information for purposes directly related to our business operations, including:

• Responding to enquiries
• Providing information about our IAM consulting services
• Maintaining and improving our website
• Ensuring system security
• Meeting legal or regulatory obligations

We do not use your personal information for unrelated secondary purposes without your consent.

4. How We Store and Protect Your Information

We take reasonable steps to secure your personal information, including:

• Secure hosting environments
• Encryption where appropriate
• Access controls and authentication
• Internal privacy and security practices

We retain information only as long as necessary for the purposes outlined in this Privacy Policy or as required by Australian law.

5. Access to and Correction of Your Information

You may request:

• Access to personal information we hold about you
• Correction of inaccurate or incomplete information

To make a request, contact us using the details below. We will respond within a reasonable timeframe in accordance with the Australian Privacy Principles.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

7. Contact Us